Shelf-Ready™ Membership

Get answers to the most frequently asked questions for our popular Shelf-Ready™ Membership.

What is Shelf-Ready™ and who is it for?

There are only 24 hours in a day, and hopefully, you are sleeping for eight of those. You don’t have the time to think about a consistent branding experience while trying to get more retail...

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By Aisha Sequeira

updated 8 months ago

What is "Lite" membership all about?

Need a Designer? We Got You.This membership is best for those who need eye-catching designs for print or web promotions. Shelf-Ready's "Lite" membership focuses on PRESERVATION.Because practice...

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By Aisha Sequeira

updated 8 months ago

What is "ELITE" membership all about?

Need a Department? We Got You.This membership is best for those who need their own marketing department in a "hands-off" approach for edits, designs, copywriting, research, and strategy...all in a...

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By Aisha Sequeira

updated 8 months ago

What does (1) active request mean for unlimited design tasks?

Our clients are decisive. As a proactive brand owner, you're expected to sit down and thoughtfully think about your intentions when considering edits. So while you can have an unlimited amount of...

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By Aisha Sequeira

updated 8 months ago

Do you provide stock photos?

Yes, all levels come with stock photos. Most photos come from DepositPhotos.com and Unsplash.com.

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By Aisha Sequeira

updated 8 months ago

What files do I get with my designs?

You'll receive all native source files – please note that only professional design software can open these files. Specific natives files must be requested by email, otherwise a packaged zip file of...

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By Aisha Sequeira

updated 8 months ago

Do you provide website coding and backups?

We don't provide custom web coding, only custom design. With Shopify, we provide basic text edits or edits via HTML/CSS/Liquid framework.For backups, if you're an existing brand client, your...

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By Aisha Sequeira

updated 8 months ago

What does Elite's "software access" mean?

We've invested heavily in marketing software with enterprise-level features. For example, we have a quiz platform that normally costs $159/month for 10,000 participants, yet we have an unlimited...

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By Aisha Sequeira

updated 8 months ago

How do I manage and start a task or project?

All tasks are started with a simple form. From there, we may continue communication within that form submission or an easy-to-use project management board. We have an easy to use Project Management...

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By Aisha Sequeira

updated 8 months ago

Are all tasks completed in 24 hours?

We define tasks and projects as two separate entities. A "task" typically takes 48-72 hours unless it's foundational branding, copywriting, or website creation.A project (a collection of tasks...

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By Aisha Sequeira

updated 8 months ago

Does the work belong to me?

All the work we create for your benefit belongs to you. We retain the rights to show it in our portfolio – you may email us and ask to opt out; however, it's free advertising for your brand.

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By Worker Bees

updated 8 months ago

I'm not an existing brand client, can I sign up?

As long as you have a professional brand and detailed brand guide, you may become a member. However, members are accepted at our discretion. If your brand does not meet our criteria, we'll offer...

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By Worker Bees

updated 8 months ago

What type of tasks are available in each membership plan?

Lite MembersLogoPackaging Social Media GraphicsStarter SiteEmail BannersPhoto EditingTradeshow DesignBusiness CardsELITE MEMBERSEverything in 'Lite' PLUS...Shopify SiteCopywritingBlog Post...

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By Aisha Sequeira

updated 8 months ago

What happens if I need a formerly approved design edited again?

We understand that this world is not full of absolutes and that changes to approved designs will be necessary, especially if you're employing split-testing...which you should! In that case, simply...

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By Aisha Sequeira

updated 8 months ago

If I downgrade from another plan, will I lose all the work we've done together?

If you downgrade, you will lose all access to features on that particular plan. For example, if you decide to cancel your Elite plan and move down to Lite, you will lose access to active software...

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By Aisha Sequeira

updated 8 months ago

What is your refund policy?

The Shelf-Ready Program is not a “try it and see” service and there is no refund. Please think very carefully before taking a slot form another business owner. This program is ONLY for highly...

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By Aisha Sequeira

updated 8 months ago

Can you guarantee results?

You are responsible for producing the results in your business, and your decisions are your own. Shelf-Ready provides the technical support to help you achieve your desired results; however,...

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By Aisha Sequeira

updated 8 months ago

How does billing work?

All Shelf-Ready plans are recurring subscriptions. Billing will occur automatically every 30 days from date of sign up.

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By Aisha Sequeira

updated 8 months ago

Is there a contract?

There are no contracts. You may cancel at any time. However, a 3-month commitment is required for Elite. Your cancellation will take effect on your next billing date as we do not refund or pro-rate.

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By Aisha Sequeira

updated 8 months ago

How do I cancel?

What a pleasure it's been serving you! Just email support@inventyourempire.com to cancel. Your cancellation will take effect on your next billing date as we do not refund or pro-rate.

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By Worker Bees

updated 8 months ago

If I cancel, will I get partial credit?

You can cancel at any time, but no partial credits are given for cancellation requests done in the middle of a pre-paid period. The cancellation would start the following month, to which you will...

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By Worker Bees

updated 8 months ago